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Upon receiving this case earlier this week here are my initial thoughts: 1. Looking at the pictures and reading the description, I assumed this case would provide a bit more heavy duty protection. Not that it has failed yet or the pictures were misleading, I just expected a bit of a harder shell and better screen protection. The "built in screen protector" is relatively flimsy, if in some way my phone screen hit the ground, I do not think the protector would put up much of a fight, it is more of a thin coat 2. While it is designed to cover the ports, in my opinion it is a bit hard to get access to the ports, the covers are relatively hard, not too flexible 3. With the case on it is sometimes difficult to access the pull down menu from the top, it takes a bit of effort to get my finger to slide down properly 4. The button covers are also a bit hard and not entirely easy to press/natural, they do not stand out much so it is hard to find them These are my initial thoughts concerning the case, I did however give it four stars and have not yet had the need to put it up to the test of a drop