SUPCASE Coronavirus (COVID-19) Update

COVID-19 Update

As the COVID-19 situation continues to evolve, we remain committed to the health, safety, and satisfaction of our customers, employees, and vendors around the world.

With operations still open, our essential employees are following strict government guidelines to ensure that each order goes out as safely as possible.

Due to circumstances beyond our control, COVID-19 is also impacting shipping times across the industry, with domestic shipping taking around 7 business days and international shipping taking up to 6 weeks in some cases. If you are experiencing delays, we invite you to Track Your Order or reach out to our Customer Support Team by emailing Please note that our Customer Support Team is working safely from home and will not be able to provide assistance by phone at this time.

If you have any other questions, please do not hesitate to reach out. We thank you for your patience and understanding as we work through this unprecedented time.