Common iPhone 13 Problems and Easy Fixes

Even with its new A15 Bionic processor, the iPhone 13 isn’t without problems. 

While the latest phone release from Apple (until the rumored release of the iPhone 14 in September 2022) is uniquely impressive and features some high-tech updates, there are some issues to watch out for.

Whether you’re the owner of an iPhone 13 or are planning to purchase one once the price goes down after the iPhone 14 release, here are some of the most common iPhone 13 problems and how to fix them.

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Where to Go to Fix iPhone 13 Problems

If you're having iPhone 13 problems, there are a few places you can go to get help. First, you can check out Apple's support site for troubleshooting tips and contact information. 

Or, you can search online for user forums dedicated to iPhone 13 where you can ask questions and get advice from other users. If you’re going to go this route then we suggest taking a look at the Official Apple Support Forum first.

This is where you’ll find official answers and support. However, it can also be worth checking out other sites such as Reddit, YouTube, and even Apple-specific forums such as Mac Forums.

Finally, if your problem is still unresolved, you can contact your carrier or take your phone to an Apple Store for further assistance. 

Wherever you go for help, be sure to have your phone's serial number handy so they can assist you more quickly and efficiently. They’ll likely also ask for your phone’s passcode, so be sure to have that on hand as well.

And, definitely backup your iPhone 13 beforehand if you can. However, most trusted Apple repair locations will ask you if you’ve done this before even touching your phone just to ensure their work doesn’t result in you losing anything important on your phone.

iPhone 13 Activation Problems

One of the most common iPhone 13 activation problems is that the phone gets stuck on the "Activate iPhone" screen. This can happen if the phone is not properly connected to the network or if the SIM card is not properly inserted. 

Another common activation problem is that the phone will not connect to the iTunes Store. This can be caused by a number of factors, including a poor internet connection. Sometimes, it's caused by the fact that you have an outdated version of iTunes.

If you are having trouble activating your iPhone 13, you may want to try contacting Apple customer support for assistance. Or, follow some of the top tips below.

How to Fix iPhone 13 Activation Problems

iPhone 13 Activation Problems are the most common problems that people have been facing. The problem with the new iPhone 12 is that the display has become unresponsive and the phone gets stuck on the "Please Activate" screen. There are a few things that you can do to fix this problem:

First, restart your iPhone 13. Hold down the sleep and volume down buttons at the same time. Wait until the Apple logo appears to be sure you've successfully turned off the phone. Then, let go of the buttons and wait for your iPhone to restart.

If that doesn’t work then you can update your carrier settings. To do this, go to Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Likewise, you can also check for a software update. Go to Settings > General > Software Update. If an iOS update is available, you can install it wirelessly.

Still having iPhone 13 activation issues? Try turning off LTE. Go to Settings > Cellular. Tap the switch next to LTE. Then, tap Cellular Data Options and select Data Only.

If you've tried all of the above steps and your iPhone 13 is still having activation problems, we suggest contacting your carrier for further assistance.


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iPhone 13 Battery Problems

Did you buy the new iPhone 13 due to its impressive battery life? Most Apple fans did. In fact, one recent real-world test showed that the iPhone 13 mini had nearly 20-30% battery life left after 24 hours of use. 

Despite that power, one of the most common iPhone 13 battery problems is that the battery drains quickly. This can be caused by a number of factors.

Some of the common factors that affect the iPhone 13 battery life include:

  • Heavy apps that are running in the background
  • Poor internet connection
  • Having too many files and photos stored on the phone
  • Battery overheating issues
  • The phone shut down unexpectedly
  • The battery not charging properly 

If you're experiencing any of these issues, there are a few things you can try to fix the problem.

How to Fix iPhone 13 Battery Problems

The first thing you should do if your iPhone 13 is having battery problems is to make sure that all of the apps on your phone are updated to the latest version. If any of them are not, then they could be the cause of the problem. 

Another thing you can do is to turn off any unnecessary features or settings that are eating up battery life. For example, if you don't need location services turned on all the time, then turn it off when you're not using it. 

Finally, if your battery is still having problems, you can try resetting your iPhone 13 to its factory settings. This will erase all of your data and start fresh, which can often fix software issues like this.

iPhone 13 Charging Problems

One of the most common iPhone 13 charging issues is that the phone doesn't charge when it's plugged in. There are a few things that could be causing this issue. 

One possibility is that the port itself is damaged and needs to be replaced. Another possibility is that the cable you're using isn't compatible with the iPhone 13. If you're using an older cable, it might not be able to deliver enough power to the phone. 

Finally, it's also possible that the problem is with the charger itself. If you've tried all of these things and the phone still isn't charging, then it's time to take a look at our tips on how to fix iPhone 13 charging problems below.

How to Fix iPhone 13 Charging Problems

Use the proper charger for your phone. Using an old or incompatible charger can cause charging issues. 

If that doesn't work, try restarting your phone. This can sometimes clear up any software glitches that might be causing the problem. Sometimes, for example, the screen gets stuck and while your phone is actually charging, the battery life display doesn’t update.

You should also check the charging port on your iPhone for any debris or dirt that could be causing a blockage. If you see anything in the port, use a small piece of paper or a toothpick to gently remove it. 

If your iPhone 13 still isn't charging, you may need to take it to an Apple Store or an authorized service provider for further diagnosis. In most cases, these types of charging issues can be easily resolved.

iPhone 13 Touchscreen Problems

There have been a few reports of some touchscreen issues with the iPhone 13, most notably with the iPhone 13 Pro models. 

Some users have reported that their displays are unresponsive to touch, while others are seeing a "ghost touch" effect where the phone registers touch that isn't actually happening.

There are a few possible causes for these problems. 

One is that there could be something interfering with the phone's ability to properly detect input, such as a screen protector that's not well-aligned. Another possibility is that the problem is caused by a software glitch, and can hopefully be fixed with a future software update. 

In any case, if you're having touchscreen issues with your iPhone 13, read through some of the ways you can resolve those issues below. We’ve got a few iPhone 13 fixes that can help.

How to Fix iPhone 13 Touchscreen Problems

To solve this very common iPhone 13 problem, you’ll want to make sure that your hands are clean and dry before using the touchscreen. If your hands are dirty or sweaty, they can cause the touch screen to malfunction. 

You should also try restarting your iPhone 13. If that doesn't work, you can try resetting your iPhone 13 by holding down the power button and home button simultaneously until the Apple logo appears on the screen. 

If those methods don't work, you can try resetting your phone to its factory settings. In most cases where users have had touchscreen troubles, this (for whatever reason), seems to work just fine.

Additionally, it’s worth mentioning that you’ll want to ensure you’re properly protecting your iPhone 13’s screen. Get a good iPhone 13 case with a screen protector so that you don’t accidentally damage it beyond repair.

iPhone 13 Bluetooth Problems

You can’t expect not to have any problems with iPhone 13 Pro. And, unfortunately, that means problems with Bluetooth, too.

Yep, one of the most common iPhone 13 Bluetooth problems that users are having is that the phone will automatically disconnect from Bluetooth devices when it is locked. 

This can obviously be frustrating if you are trying to use your phone hands-free while driving, or if you are trying to listen to music while working out. 

Another common problem is that the iPhone 13 will randomly connect to nearby Bluetooth devices, even if you are not actively using them. This can lead to your phone becoming paired with devices that you don't want to be connected to.

Finally, some users have reported that their iPhone 13 will intermittently drop the connection to a Bluetooth device, making it difficult to use wireless headphones or accessories with the phone. 

While these problems can be frustrating, there are a few things that you can do to try and fix them.

How to Fix iPhone 13 Bluetooth Problems

This is actually one of the most common issues with the iPhone 13 and other types of iPhones, too. It’s just the nature of Bluetooth technology at the moment.

To fix this issue, you’ll want to first make sure that you have the latest software update installed on your phone. Apple has released several updates specifically for addressing Bluetooth issues on the iPhone 13. 

Then, make sure that both your iPhone and the Bluetooth device are turned on and in range of each other. If they are, try restarting both devices and then attempting to pair them again. 

If that doesn't work, try forgetting the device in your iPhone's Bluetooth settings and then reconnecting to it. 

Finally, if none of these solutions work, you may need to reset your network settings. This will delete all your saved Wi-Fi networks and passwords, so be sure to write them down before you proceed. 

Once you've reset your network settings, try pairing your iPhone 13 to the Bluetooth device again.

iPhone 13 WiFi Problems

Unfortunately, one of the most common issues with the iPhone 13 is WiFi problems. A lot of people have been reporting that their WiFi connection is either spotty or completely nonexistent. 

This seems to be affecting all models of the iPhone 13, from the base model to the top-of-the-line Pro Max. Some users have suggested that resetting your router may fix the problem, but for many people, this hasn't worked.

Here’s what to do if you’re having iPhone 13 issues that are related to WiFi or any type of internet connection troubles.

How to Fix iPhone 13 WiFi Problems

If you're having WiFi problems with your iPhone 13, there are a few things you can try to fix the issue. 

First, make sure that your router is turned on and that you're in range of the signal. It sounds simple, we know, but you’d be surprised at how many people solve their problems with this little tip.

If you're still having trouble, try resetting your network settings. 

To do this, go to Settings > General > Reset and select "Reset Network Settings." 

If that doesn't work, try resetting your iPhone entirely. To do this, go to Settings > General > Reset and select "Erase All Content and Settings."

Usually, one of these methods will solve your WiFi troubles.

iPhone 13 Face ID Problems

There have been a few reports of Face ID issues with the iPhone 13, but most of them seem to be fairly minor. 

The most common problem seems to be that Face ID doesn't work consistently in low light, but there have also been some reports of it not working at all in very dark conditions. 

There have also been a few reports of Face ID not working with certain masks, but most of the time it seems to work fine with most types of masks. This is a new feature that is available for users of any version of iPhone that’s 12 or newer.

Overall, it seems like the Face ID issues with the iPhone 13 are relatively minor and most people should be able to use it without any major problems. If you’re having trouble solving your issues, here are some tips to try.

How to Fix iPhone 13 Face ID Problems

First, make sure that there is nothing obstructing your camera. If there is something blocking the camera, Face ID will not be able to work properly. This includes things like dirt, dust, and even some types of cases. 

If you're using a case, try taking it off and see if that makes a difference. If that was the issue, then get a better case that doesn’t interfere with this feature.

If there's nothing blocking the camera, the next thing to try is resetting your Face ID data. To do this, go to Settings > Face ID & Passcode and tap on Reset Face ID. 

Follow the prompts to complete the reset process. Keep in mind that this will delete all of your saved Face ID data, so you'll need to set it up again from scratch.

If resetting your Face ID data doesn't work, then your best bet is to contact Apple support and let them know about the issue. Usually, this is a simple software fix that won’t cost you too much money.

iPhone 13 Cellular Data Problems

It’s important to note that, so far, there have been few reports of most iPhone 13 issues with cellular data.

However, some users have reported that their phone will randomly disconnect from the cellular network, while others have said that their phone shows "No Service" when there is an active cellular signal. 

There have also been reports of slow cellular data speeds and difficulty connecting to cell towers. It's unclear exactly what is causing these problems, but it appears to be most widespread on the iPhone 13 Pro and iPhone 13 Pro Max. 

Apple is aware of the issue and is investigating. In the meantime, if you're experiencing most iPhone 13 issues with cellular data, you may want to try these tips.

How to Fix iPhone 13 Cellular Data Problems

If you're having trouble connecting to cellular data on your iPhone 13, there are a few things you can try. 

First, make sure that your phone is in an area with good reception. If you're in a weak signal area, your phone may have trouble connecting to the network. 

You can also try resetting your network settings. To do this, go to Settings > General > Reset > Reset Network Settings. This will erase all of your stored network information and could fix the issue. 

Lastly, if you're still having trouble, you can contact your carrier for further assistance. They may be able to help you troubleshoot the issue or give you tips on how to improve your signal strength.

iPhone 13 Overheating Problems

Some users have reported that their phones get uncomfortably warm to the touch, even when they're not using them. This can be caused by a number of factors, including:

  • Using too many apps at once
  • Using the phone in direct sunlight
  • Playing games for too long
  • Issues with the battery itself

If your phone starts to overheat, it's important to take action immediately to prevent damage to the device. One way to do this is to turn off any unnecessary apps and features and to move the phone into a cooler environment.

If the overheating persists, you may need to try one of our iPhone 13 overheating tips.

How to Fix iPhone 13 Overheating Problems

One of the easiest ways to solve iPhone 13 overheating problems is to ensure you're not doing any of the above-mentioned things. Don't use your phone in direct sunlight and try to avoid using too many apps at once.

Typically, the sunlight issue is the culprit when it comes to overheating. You'll know if that's the issue if your iPhone displays an overheating warning.

If that doesn't solve the issue then turn off any unnecessary features such as Bluetooth and WiFi. If your phone is still overheating, it's best to restart your phone. If you follow these steps, you should be able to fix the overheating problem with your iPhone 13.

iPhone 13 Sound Problems

One of the most common issues users have with the sound on their iPhone 13 is that it sounds muffled. This can be caused by a number of things, including a dirty speakerphone, water damage, or a software glitch. Another common issue is that the sound is too low. This can be caused by incorrect settings, background noise, or a problem with the iPhone's hardware.

Sometimes, users also find that the sound quality on their iPhone 13 is poor. This can be due to a number of factors, including the type of headphones being used, the file format of the audio being played, or a problem with the iPhone's hardware.

If you're experiencing any of these issues with the sound on your iPhone 13, there are a few things you can try to fix.

How to Fix iPhone 13 Sound Problems

First, make sure that your speakerphone is clean and free of any debris. Next, check your settings to ensure that the volume is turned up all the way.

You can do this by opening the Settings app and navigating to the "Sounds & Haptics" section.

If the problem persists, you may need to restart your iPhone. To do this, simply hold down the power button until the "Slide to Power Off" slider appears. Leave it off for a minute or two and then turn it back on.

If you're still having sound problems, you may need to reset your iPhone's settings. This will restore your iPhone to its factory default settings and should fix any sound issues you're experiencing.

Finally, it's worth taking a look at your headphones as well. Usually, sound problems are related to external software like your Bluetooth connection or the headphones themselves. Try connecting them to another phone or computer to see if they work fine with another device.

Protect Your iPhone 13

While the most common iPhone 13 problems are due to pretty simple stuff, it's still important to ensure you're protecting your iPhone 13 from potential damage.

Choosing the right phone case can protect your phone's camera, charging port, touchscreen, and more from damage that could lead to any of these issues. So, choose the right phone case.

Our suggestion? Any one of our iPhone 13 cases. Browse our collection now to find yours.

Kristel Silang
Kristel Silang is the Content Marketing Manager for SUPCASE. She has been in the marketing industry for 12 years with expertise on content marketing, search engine optimization, and photography. Previous publications she has contributed to include The Manila Times, Compound Butter, and Livingston County CVB.

3 comments


  • Mirna Uribe

    My iPhone 13 keeps locking up on me, also my calls get disconnected and or frozen. SOS keep popping up while service is cancelled or weaken. No service consistently! No service in Mexico most of the time.


  • Vickie Ashley

    I also wish I would have kept my older iPhone. I wanted the most recent version when I purchased a newer one, I felt that I deserved it! It has been a complete nightmare with the 13 from activation on.!!


  • Ed Ford

    I truly wish I had kept my iPhone 6 instead of surrendering it for my new iPhone 13 which locks up as many as 7 times a day.


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